Your journey towards ‘regenerative’ can start wherever is the greatest focus right now: your product offering, your workforce, or your suppliers. It can also start with becoming a BCorp. As you introduce regenerative thinking a virtuous cycle of improvement will develop.
What is important is to understand the concept and to get on the journey!
See below for a clearer idea of what you could achieve with regenerative thinking:
Case Study 1
Launching a new global publication for film makers, Ron Prince, Global Editor was seeking to differentiate its offer to readers from the competition. He was inspired by the notion that the magazine could play its role not only to inform and interest its readers, but to be in service to them and their creativity and help them flourish whatever stage in their career they were at, and whatever context they were in.
“When it came to launching a new magazine for professional filmmakers, Paul’s regenerative framework really helped us think through what I believe is our unique offer to our readers. It is also very powerful and inspirational to my team.”Ron Prince, Global Editor
Case Study 2
In 2015 the UK utility company Npower was a byword for shocking customer service, the lowest performer of all the big 6 UK energy suppliers facing constant complaints from customers, and pressure from the regulator.
Chris Thewlis, Customer Services Director and now Chief Operating Officer, knew the only way to improve was to connect to the spirit of Npower’s people, their good will, their desire to provide great service, and to treat customers as whole people with a life beyond their energy bill. Npower are now No. 2 with the highest scores of any supplier through the pandemic. This was the biggest turnaround in the energy sector in recent times.
“Whenever I stopped to reflect on what I did and why, because it’s not how I would have done it before, I realised it was because of the change leadership training with you and your colleagues.”Chris Thewlis, COO
*for my change leadership work I want to credit my ten year association with Still Moving Consultancy, and before that Transcend Consultancy